Terms of Service

1Acceptance of terms

By creating an account or using Tulittle, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using Tulittle on behalf of a business, you represent that you are authorised to bind that business to these terms.

2Description of service

Tulittle provides an all-in-one commerce platform including an online store, POS billing, GST invoicing, inventory, CRM and analytics. Features available to you depend on your chosen plan. We may add, change or remove features to improve the service.

3Accounts & registration

• You must provide accurate, complete information and keep it up to date.
• You are responsible for safeguarding your login credentials and all activity under your account.
• Notify us immediately of any unauthorised access. Enable MFA for stronger protection.

4Subscriptions & billing

• Paid plans are billed in advance on a monthly or yearly cycle, plus applicable GST.
• Subscriptions renew automatically until cancelled from your dashboard.
• Fees are non-refundable except as described in our Refund Policy.
• We may revise pricing with prior notice; changes apply from your next billing cycle.

5Acceptable use

You agree not to:

• Use the Platform for unlawful, fraudulent or infringing activity.
• Sell prohibited or restricted goods, or violate any applicable law.
• Attempt to disrupt, reverse-engineer or gain unauthorised access to the Platform.
• Upload malware or misuse another user's data.

6Your content & data

You retain ownership of the data, catalogue and content you add to Tulittle. You grant us a limited licence to host and process it solely to provide the service. You are responsible for the legality of your content and for maintaining your own records where required.

7Intellectual property

The Tulittle platform, brand, and software are owned by Tulittle Technologies Pvt. Ltd. and protected by law. These terms do not grant you any rights to our trademarks or source code beyond using the service as intended.

8Termination

You may cancel anytime from your dashboard. We may suspend or terminate accounts that violate these terms or pose a security or legal risk. On termination, you can export your data for a limited period, after which it may be deleted per our retention practices.

9Disclaimers & liability

The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Tulittle is not liable for indirect, incidental or consequential damages, and our total liability is limited to the fees you paid in the three months preceding the claim.

10Governing law

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

11Contact

Questions about these terms? Email [email protected] or visit our Contact page.