Privacy Policy

1Introduction

This Privacy Policy describes how Tulittle ("we", "us", "our") collects, uses and protects information when you use our website, dashboard and services (the "Platform"). By using Tulittle, you agree to the practices described here.

2Information we collect

You provide

• Account details — name, business name, email, phone and password.
• Business information — GSTIN, address, catalogue, and store settings.
• Payment details — processed securely by our payment partners; we do not store full card numbers.

Collected automatically

• Usage data — pages visited, features used, and device/browser information.
• Cookies and similar technologies (see the Cookies section).

3How we use your information

• To provide, operate and improve the Platform.
• To process transactions and send order, billing and service communications.
• To provide support and respond to your requests.
• To detect, prevent and address fraud, abuse and security issues.
• To comply with legal and tax obligations (e.g. GST records).

4Sharing & disclosure

We do not sell your personal data. We share information only with:

• Service providers who help us run the Platform (hosting, payments, shipping, email) under strict confidentiality.
• Authorities when required by law or to protect our rights and users.
• A successor entity in the event of a merger or acquisition, with notice to you.

5Data retention

We keep your data for as long as your account is active and as needed to provide the service. Certain records (such as invoices and tax data) are retained for the periods required by Indian law. You may request deletion of data that we are not legally required to keep.

6Your rights

• Access, correct or update your information from your dashboard.
• Request a copy or deletion of your personal data.
• Opt out of non-essential marketing communications at any time.

To exercise these rights, contact [email protected].

7Cookies

We use essential cookies to keep you signed in and remember your preferences, and optional cookies to understand usage and improve the product. You can control cookies through your browser settings; disabling essential cookies may affect functionality.

8Security

We protect your data with encryption in transit and at rest, access controls, automated backups and continuous monitoring. See our Security page for details. No method of transmission is 100% secure, but we work hard to safeguard your information.

9Children's privacy

Tulittle is intended for businesses and is not directed at individuals under 18. We do not knowingly collect data from children.

10Changes to this policy

We may update this policy from time to time. Material changes will be notified via the Platform or email. The "Last updated" date above reflects the latest revision.

11Contact us

For any privacy questions or requests, reach us at [email protected] or through our Contact page.